We have made this privacy policy available to you in order to let you know what kind of information we collect, how it is handled, with whom it may be shared, and how you may access the data you provide to us. Our policy also describes the choices that you can make about the way your information is collected and used.
Your privacy is important to us. Kloxet.com does not sell, share, rent or give away our customer's name, address, email, credit card information or phone number to anyone. All information provided is used exclusively by Kloxet.com. Any changes and updates to our privacy policy will be reflected on this page so you can be aware of it.
Security
Your order at Kloxet.com is on a secure server and is protected with Secure Sockets Layer (SSL) encryption technology. Your personal and credit card information are encrypted and stored in a secure environment.
When browsing from a secure page to a non-secure page, you will receive a security alert. To keep our site running quick and efficient, Kloxet.com only secures the pages that contain your personal and payment information.
Disclaimer
Kloxet.com is not responsible for personal injury, property damage or any other loss, claim, or damage arising out of, either in whole or in part, from the use or misuse of any items listed on Kloxet.com. By purchasing or using any items from Kloxet.com, you are acknowledging that we will not be held responsible for any personal injury, property damage, or any other loss, claim, or damage that may arise.
General Browsing Information
Kloxet.com gathers navigational information during each visitor's use of our website. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells Kloxet.com about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our website and services (i.e. the time it takes a visitor to connect to our website or download pages). The navigational information helps us better understand a visitor's experience at Kloxet.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.
Cookies are small pieces of information stored by your browser on your computer's hard drive. Through the use of cookies we collect data, such as your IP address, browser type, domain name and specific Kloxet.com web pages through which you click.
We use cookies to customize your shopping experience making it more efficient, convenient and personalized, and for our own internal business purposes. Kloxet.com does not store personally identifiable information in your cookie.
Cookies are not required for you to browse our site; however, they are required to add items to your shopping cart and for you to place an order.
Cookies can be modified or disabled through your browser options. If you turn off cookies in your browser, we will not be able to recognize you as a registered user and allow you access to your account information, including items stored in your shopping bag. If you need assistance, please refer to your browser's detailed help files.
The Kloxet.com website may contain links to other sites. You should review those site policies before providing any personal information, as we do not control the privacy policies or practices of these web sites. Kloxet.com provides links solely for the convenience and information of our visitors. We do not share your information with other parties.
Personal Information
Kloxet.com may ask you to provide personal information when you establish or update a Kloxet.com account, sign up for the Kloxet Rewards program or manage your Rewards account, enter a contest, participate in a survey, shop online, check the status of an order or review order history, provide a review about our products, purchases and send an eGift Card, search for products on our site or provide information about your shoe preferences.
Categories of information collected include name, address, email address, recipient's name and email address, order information, telephone number, credit card information, birth month and day, your review of our products, saved searches, preferred brands, messages or reminders you create.
Minors and Children Policy
Kloxet.com does not sell products for purchase by children. If We sell children's products must be purchased by adults. If you are under 18, you may use Kloxet.com only with the involvement of a parent or guardian.
Unauthorized Purchase Protection
We endeavor to make every transaction you make at Kloxet.com 100% safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shopping at Kloxet.com.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, Kloxet.com will cover the entire liability to you, up to the full $50 amount. Kloxet.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Kloxet.com while using the secure server.
If you are a registered user of Kloxet.com, you can update your information in My Account.
If you have questions about your order, you may check your order status online in My Order.
If you would like, you may also email our Customer Service Department.
Questions regarding your charge account may be forwarded to our Credit Customer Service Department. Please use the Contact Us Form and select the appropriate subject line from the drop down menu.
VISITORS FROM OUTSIDE THE U.S
If you are visiting Kloxet.com from a location outside of the U.S., your orders placed through Kloxet.com will be accepted and fully processed in and shipped from the U.S. All information you provide will be maintained in Web servers and/or internal systems located within the U.S., and protected as noted in this privacy policy.
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information Kloxet.com share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a request to the following our Customer Service. In your request, please specify that you want a “Your Kloxet.com California Privacy Rights Notice." Please allow 30 days for a response.
Amendments to our privacy policy.
Kloxet.com reserves the right to change our privacy policy as our business changes. If our policy changes we will offer updated privacy policy statements and post an updated privacy policy on our website. You can tell if this policy has changed by checking the revision date that appears at the end of this policy.
This Privacy Policy was last updated on 12/23/2008.
This Privacy Statement is effective January 24, 2009.
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